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Ordering, payment and shipping
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We want your online experience to be enjoyable, simple and successful. Please let us know if you have any questions or concerns by contacting us at support@biocento.com
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Return policy
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Simply return if you are not fully satisfied. We will gladly refund the purchase price. Please send us an email first so we can arrange for return shipping, and can address any questions you may have.
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Shipping policy
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Items will be shipped same or next business day. Shipping fees will be calculated by the shopping cart. We use USPS for free sample shipping and UPS for everything else. Please email us to make arrangements for different shipping options or large quantities/wholesale orders.
Back orders: In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the available items immediately and ship the remainder of your order when it becomes available (additional shipping charges are on us).
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Payment options
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For speed, convenience, cost-saving and online security, we use PayPal.
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Privacy policy
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Your personal info is fully protected. We will not share it with anyone and will not contact you in any way.
We use secure servers and keep current on anti-virus, anti-spam and anti-hacker software.
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